As all products sold on this site are digital books and such items, there shall be no refund on any such purchase.
At times, the digital books can have some defects including that of not opening in your device, spelling errors, missing pages, erroneous contents, wrong contents etc.
These errors might be minimal. However even if they are seen to be not minimal, no request for refund can be entertained.
In case you do not get the digital product access after the payment has been done successfully, you can contact us at firstname.lastname@example.org
Please note that the access to Telegram channels need to be done manually. So, it might take some time. Usually the access would be given within 6 to 24 hours after we get your payment success information.